Hosted Ecommerce Solutions
Holbi Hosted Ecommerce solutions are provided as a managed online service to our customers on a monthly charged basis. Holbi will integrate all the components necessary for a fully operational online store and will take care of hosting, support and maintenance. You can concentrate on the most important bits - sales and business development.
- Hosting including disk space bandwidth
- Holbi Ecommerce software and database
- Payment gateway interface
- Shipping agent interface
- Support including business consulting, technical help, design development services and (Search Engine Optimisation) SEO services
You will also need to obtain:
- Payment gateway account
- Merchant account
- Shipping agent
Holbi provides a fully featured Hosted Ecommerce solution. This means you do not have to worry about web servers or hosting configuration, we take care of that for you. We have a dedicated team of Server Administrators who work to ensuring the security and reliability of the hardware and connectivity used to host your online store. All our servers are located in the UK.
By using a hosted shopping cart solution from Holbi our customers benefit from regular free upgrades to their Ecommerce solutions and significant discounts on new features that our Ecommerce Development team releases periodically. We charge reasonable go-live and monthly fees and our policy is to re invest heavily back into our Ecommerce solutions, constantly improving it for our customers and their end consumers.
Our team has many years of experience in creating and managing online solutions with specific experience and expertise in Ecommerce development. Feedback from our customers is always very important to us. We are open to your ideas and would like to ask you to share them with us!
Ecommerce packages
Holbi's Ecommerce solutions come in packages. Any Ecommerce Package includes a fully functional Shopping Cart website with online checkout, a front end design of your choice, and back-end Administrator access. Therefore, no matter which package you order - you will always get an online store that is ready to sell your products or services online! Packages have been designed to provide maximum flexibility and scope for different types of businesses of different sizes. Each of the main packages offers many configuration and functional options.
Besides common Shopping Cart features and design, different packages contain certain advanced features that differ from one package to another.
We totally understand as your business grows you will require a more advanced and sometimes bespoke solution, and Holbi is here to help! We can amend your Hosted Ecommerce solution, switch you to a different package, or to a bespoke Ecommerce solution that will be designed and developed by our team of Ecommerce experts.
Design templates
Having the right design for an Ecommerce site contributes significantly to the site's success!
We recommend that our customers come up with either their own design or commission Holbi's Ecommerce Design team to create a unique look and feel for your online store.
Sign up process
Are you ready to sign up to get your new Ecommerce web site up in running in 2 weeks (typical implementation time)?
The process is simple.
Contact us to let one of our friendly Sales Advisors assist you with choosing the best package for your online business and help you through the sign up and configuration wizards.
Customer Support
All solutions from Holbi come with full customer support. Customer support is available as:
- Email for technical support and billing issues
- Online ticketing system for technical problem tracking and reporting
- Telephone support
- Online Live Chat service for technical and commercial queries
- Online documentation, including extensive FAQ and Knowledge base
You are welcome to contact our Sales team should you have any questions about our packages and features or require assistance with our Sign up Wizard.
Our Sales team is available during UK business hours (9AM-5PM, Monday to Friday).
Our Customer Support team constantly updates our Ecommerce Knowledge Base to which all our customers have direct access. We have also compiled some typical Trouble Shooter guides to make it easier for our customers to find common answers to their questions.
