Ecommerce Support and Maintenance

We have already helped more than 1,500 Ecommerce customers worldwide

Support service explained

At Holbi we can take over support and development of your Ecommerce solution. Our specialists will be able to address current needs, and implement new features as your business grows.

Our Developers

can fix bugs and issues with the site, database, 3rd party integrations.

Our Hosting

specialists can look after your servers.

Our Designers

can fix and improve website and graphic design.

Our SEO and PPC

specialists an assess and amend your online marketing campaigns.

Supported solutions

We support and maintain the following Ecommerce solutions: TrueLoaded, Magento, Shopware, osCommerce, XCart, ZenCart, CubeCart, PrestaShop, VirtueMart
  • Trueloaded
  • magento
  • oscommerce
  • xcart
  • cubecart
  • zencart
  • loaded
  • virtuemart
  • opencart
Support cases and SLAs
Support cases and SLAs
Support cases are created as tickets in our support solution. Depending on our agreement with you, we will adhere to certain Service Level Agreement (SLA).
Free support
Free support
At Holbi we offer an unconditional free support to every client with a minimum term of 1 months since project completion. Project completion for new or amended websites or applications means launch of the said website or application.

We undertake to fix any issue originating from our development in a timely manner.

It should be noted our solutions and services are provided as per this Disclaimer http://www.holbi.co.uk/disclaimer

Extra (paid) support
Extra (paid) support
Extra support packages are available to our clients. We can offer support on our projects, and on websites developed or delivered by other companies.

We can offer general support (bug fixing), or can discuss and agree specific terms for your support and maintenance package. It could be a rolling monthly contract, or an annual contract as well. Your package could include bug fixing, or, additionally, some design and development time per month.