Success Story: Setting Up the Correct Shop Address for the Click & Collect Plugin
January 10, 2025
A customer using the Click & Collect plugin encountered an issue: the plugin was displaying the default Holbi Group address instead of their own shop’s address. They needed guidance to ensure the correct address appeared for their customers, enabling seamless click-and-collect functionality.
The osCommerce support team provided step-by-step instructions to resolve the issue quickly:
- Navigate to the Modules -> Collection Points section in the admin panel.
- Check the address field and the associated warehouse for the collection point.
- Open the selected warehouse in Products -> Warehouses and verify or update its address to match the correct shop location.
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This approach ensured that the shop’s address was correctly configured within the plugin settings, providing customers with accurate information for their click-and-collect orders.