+44 2070601499

Creating Manual Orders

For an e-commerce business, providing exceptional service often means being flexible in the way you process orders. Our step-by-step guide will show you how to seamlessly create manual orders, ensuring a smooth experience for both you and your customers.

 

Accessing Your Admin Area

Begin by accessing the admin area of your website. Click on the Orders/Customers and Orders tabs, setting the stage for effortless order creation.

Creating a New Order

Within the Orders section, find the "Create New Order" button and click on it. This initiates the process of crafting a manual order tailored to your customer's needs.

 

Defining Platform Details

A pop-up window appears, allowing you to define platform-specific details for this order. This customization ensures your manual orders align perfectly with your business model.

Contact, Delivery, and Payment Details

Navigate to the "Contact/Delivery/Payment Details" tab. Here, you have the option to select an existing customer from your records using the "Add Customer" link. Alternatively, fill in the required fields to create a new customer profile. Don't forget to specify the preferred payment and shipping methods.

Adding Product Details

Under the "Product Details" tab, click the "Add New Product" button. This is where you bring your customer's order to life.

Using intuitive search options, locate the desired product. You can explore products through sales channel categories or by directly typing the product name in the search field. Once selected, you can further tailor the product's details, including adding applicable taxes and adjusting quantities as needed.

Flexible Pricing and Quantity Management

Our manual order creation process empowers you to have control over pricing and quantity adjustments. You can manually update product prices in your preferred currency or as a percentage. Should quantities need to be revised again, our system allows for quick adjustments. Additionally, you can easily revisit product settings or remove items from the order altogether. Keep in mind that you can record the amount paid for each product, ensuring accurate financial records.

Completing the Order

With all the necessary details in place, it's time to finalize the order. Click on the "Update and Pay" button. If you've integrated the "Update and Pay" extension, you'll have the option to send a customer request for payment.

Fine-Tuning Order Total

Our system empowers you to add Order Total Elements that contribute to the final pricing. This includes adding discount coupons, factoring in gift wrap charges, accounting for low order fees, considering credit amounts, and incorporating shipping and payment fees. These elements ensure the order's total accurately reflects the customer's choices.

Manual order creation becomes a streamlined and efficient process with our comprehensive guide. By offering flexibility in order management, you elevate your customer service and business operations. Explore this functionality today and revolutionize the way you handle orders, making your e-commerce venture a true success story.

Recent posts
post item

Managing Counties and States

November 30, 2023
Managing Counties and States ...
post item

Managing Countries

November 29, 2023
Managing Countries ...
post item

Managing Filters

November 28, 2023
Managing Filters ...
post item

Managing Cache Control

November 27, 2023
Managing Cache Control ...
post item

Managing Cross Sell Type

November 24, 2023
Managing Cross Sell Type ...
post item

Managing Stock Delivery Terms

November 23, 2023
Managing Stock Delivery Terms ...
post item

Managing Notify Me when in Stock

November 22, 2023
Managing Notify Me when in Stock  ...
post item

Managing Stock Indication

November 21, 2023
Managing Stock Indication ...
post item

Managing Comment Templates

November 20, 2023
Managing Comment Templates ...
post item

Managing Order Statuses

November 17, 2023
Managing Order Statuses ...
Products
Tags

Management

Ecommerce

Integrations

launch

grant

fund

replatforming

osCommerce 4.x

shopping cart

hosting

Installation

New PayPal Module (Latest API 2.0)

osCommerce 2.2

osCommerce 2.3

Shopping cart customizations

Manually

PayPal Express

APM (Alternative Payment Method)

Standard Variant

Advanced Variant

Configuration

Testing

Front End

Install osCommerce for Me

Let me install myself

Multiple sales channels

Single active sales channel

Installation on your own server

Assigning theme to sales channel

Deleting sales channel

Connect

App Shop

Adding Free Module

Admin Area

Adding Paid Module

Installing Module

Opayo Pi Module

Development Mode

Email Verification Before Registration

Managing Languages

Managing phpMussel

Managing Orders

oscommerce.com account

Creating Manual Orders

Managing Customers

Managing Customer Groups

Managing Brands

Managing Categories

Managing Filters on Categories

Managing Products

Managing Stock

Assigning Products and Categories to Front Ends

Assigning and Moving Products to Categories

Managing Default Sort Order on Product Listing and Category

Managing Cross-Sell and UPSell

Managing Reviews

Managing Attributes

Managing Product Groups

Managing Properties

Managing Suppliers

Managing Warehouses

Managing Sales Statistics and Purchase Report

Managing Stocktaking Costs

Managing Deleted Orders

Managing Coupons

Managing Virtual Gift Cards

Managing Sales Price

Managing Giveaways

Managing Featured Products

Managing SEO

Managing Meta Tags

Managing XML Sitemap

Settings of E-commerce Tracking for Google Tag Manager

Setting up GA4

Managing Pages

Managing Menus

Assigning Theme to Sales Channels

Deleting Sales Channels

Managing Translations

Managing Email Templates

Managing Catalog Pages

Managing Shipping Modules

Managing Payment Modules

Managing Order Structure

Managing Socials

Managing Extensions

Managing Managers

Managing Access Levels

Managing Back End Menu

Managing Configuration

Mail Sending via SMTP

Setting up SMTP

Status Groups

Order Statuses

Comment Templates

Stock Indication

Notify Me when in Stock

Stock Delivery Terms

Cross Sell Type

Cache Control

Filters

Managing Countries

Managing Counties and States